Account Executive – General Job Description and Duties
We’re seeking a qualified account executive to service our existing in-person, hybrid, and virtual event clients, and develop new opportunities and clientele. Our ideal candidate will have previous audiovisual production experience, an interest and background in the visual arts, be detail oriented, have excellent communication skills, and a desire to produce successful projects that get results. Your role will require initiative, dedication and the ability to work as part of a team with a common vision.
Account Executive Objectives
- Develop new opportunities and grow our client base, CRM, and marketing database
- Generate profitable growth for the company
- Manage our client events and projects so that we deliver a successful experience each and every time
- Gather and execute all details for each project so the technical team has all the information that they need to succeed
- Develop long term relationships with our clients to keep them coming back month after month, year after year
- Be our BRAND AMBASSADOR at all times
- Generate new leads, identify and contact decision-makers, screen potential business opportunities, and work with the team to grow our profitable business
Business Development
- Daily and Weekly Contact with existing clients to maintain and develop our key relationships
- Actively engage in networking opportunities and trade associations to meet new industry contacts
- Accurately move clients from one step to another in the sales cycle – Lead > Prospect> Needs Analysis > Proposal > Decision > Execution > Follow Up
- Educate new and existing clients on all our product offerings in Live Event and Technical Services
- Engage new prospects and existing clients via phone, email, social media, mailings, and in person meetings
- Meet and exceed sales goals for revenues and gross profits
- Use the CAVS process to determine client needs and develop proposals
- Develop estimates, scope of work, and proposals for clients and prospects in a timely fashion
Account Management
- Properly enter all estimates and orders for client events, accurately and with detailed notes to ensure the proper equipment, technical staff, and delivery
- Enter all order dates as soon as possible so that other departments can start working on the events
- Consistently update and enter all client interaction into Flex Software and CRM databases to ensure the most accurate client and prospect information
- Put together all show folder information and prepare it online and physically for all Audiovisual and Lighting Engineers
- Manage show setup and event when required
- Consistently strive to exceed the client’s expectations and deliver a positive client experience
- Conduct site surveys of the venue to prepare the technical team for the job order
- Work with the client to determine all needs from content management to logistics, to ensure a smooth and successful event
Expectations
- The office is located in Elmsford, NY (Westchester County)
- While we have some flexibility at times for WFH, this is an office based position
Contact us at corpav@corporate-av.com